Please complete the form below that will provide us with the necessary information to properly assess your claim. In order for your claim to be reviewed, you must complete all required fields and upload the required photos.
Please allow 7-10 days for a response.
Watch this insructional video on how to properly measure your mattress for your warranty claim.
BEFORE YOU BEGIN: Please make sure you are using an up-to-date browser. (Latest Safari, Firefox, Chrome or Internet Explorer)
Please allow 15-30 minutes to complete this form.
NOTE: Tempur-Pedic warranty claims cannot be completed via this form as all claims are handled directly by the manufacturer. Please call Tempur-Pedic at 1-800-821-6621 or email [email protected] and they will assist you with your warranty claim processing.
IMPORTANT! All manufacturers reserve the right to refuse warranty service when a product is found to be soiled, stained, or in any other way damaged. The size and composition of the stain is irrelevant to the validity of the warranty. Your mattress claim may be denied and Becker Furniture is unable to support your claim. By proceeding with this warranty form, you agree and understand.
Please include 2 photos:
** Please see the video at the top of this form if you need assistance locating these tags.
1. The Satin Trade Label: this is sewn onto the top surface or end of the mattress
2. The Law Tag: is the linen label sewn into the tape edge at the opposite end of the mattress.
From the labels - please complete the following information:
Concerns: Indicate the mattress concerns by checking the boxes below and describe or make comments:
Refer to the video here for nstruction on how to measure and photograph the measurements of your mattress.
If the mattress is two sided, flip the mattress over and reverse side
Attach 3 images showing the measurements of your mattress impression.
Concerns: Indicate the boxspring concerns by checking the boxes below and describe or make comments:
If No, what are the brands of each of the mattress and box spring?